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September 2009

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  • Customer Disservice: Health Care #FAILs again and again

    Disservice (dĭs-sûr’vĭs)

    A harmful action; an injury An act that is not just

    Our health care system is completely devoid of customer service. It is pathetic. I took my son to have a simple tympanostomy (ear tubes) procedure this morning. I show ...

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joel@joelhaugen.com
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